SHIPPING INFORMATION

At hajiclothing.com, we are committed to fast and secure delivery.
We work hard to make shipping as efficient as possible so you can receive your order without unnecessary delays. Your satisfaction is our priority, and we aim to provide a smooth shopping experience every time.

Shipping Process

Once you have placed an order, it will be processed within 1–3 business days (excluding weekends and holidays).
When your package has been shipped, you will receive an email with tracking information so you can easily follow the delivery all the way.

Shipping Fees

Shipping costs are calculated based on both the delivery destination and the total weight of the products in your order.
To make shopping easier and more beneficial for our customers, we offer free shipping on all orders over $119.
Please note that shipping rates may vary depending on the delivery location, and that any customs duties or taxes on international shipments are not included in the price.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number.
You can easily track your package by clicking on “Track Your Order” on our website, or go directly to the tracking page via the link in the email.

Delivery Time

Delivery times are estimates and may vary depending on the chosen shipping method and destination.
Typically, delivery takes 10–30 days. Delays may occur due to weather conditions, customs clearance, or other unforeseen factors beyond our control.
We apologize for any delays and are continuously working to ensure your order is delivered as quickly as possible.

Customs & Duties

Customs duties and value-added taxes may apply upon delivery of your order. These costs are the responsibility of the customer and must be paid when collecting the package from the carrier or post office.
We recommend contacting your local customs office for information about applicable fees and procedures.

Damaged or Missing Packages

If your order is lost during shipping or arrives damaged, please contact us immediately via the Contact Us page on our website.
Include your order number, a detailed description of the issue, and photos of the damage. Please contact us within 7 days of receiving your package.
We will handle the matter as quickly as possible and ensure a solution that guarantees your satisfaction.

Contact Us

Do you have questions or need more information?
Please contact us via the Contact Us page on our website, or send an email to support@hajiclothing.com. We are here to help you.